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Thursday, November 2, 2006

An annual survey done by the New Zealand Consumers’ Institute has shown that there has been a dramatic decline in satisfaction with the respondents’ Internet service providers (ISP).

Of the over 10,000 Internet users who participated in the survey, only 66% said they were either satisfied or very satisfied with their current ISP. This is compared to the 2005 survey which was at 82%. The reason, according to the Consumers’ Institute, is because of national ISP, Xtra dragging down the ratings. Xtra users made up 51% of the respondents.

Only 55% of Xtra’s customers said they were satisfied or very satisfied with Xtra, it was 78% last year. Xtra rated worst in every single category. Nick Brown, spokesman, said: “Xtra will be working to improve its ranking. The rapid growth in the broadband market at the moment means you don’t get things right all the time. [Xtra is] disappointed with the results and will be going through the details with a view to making improvements.”

The best ISP, as voted by the survey respondents, was Inspire, the third consecutive time they have won. 97% of Inspire’s users said that its performance was either good or very good.

David Russel, chief executive of the Consumers’ Institute, said: “The wonderful world of cyberspace has a long way to go in New Zealand in terms of providing customer satisfaction. Providers must sharpen up on their advertising and improve the performance of their service desks. The big ISPs are promising too much. Broadband speed and the price people are paying are the biggest bones of contention.”

Mr. Russell added: “Support, both online and offline is a key factor in satisfaction with your ISP. However, price is still key.”

Monday, December 18, 2006

A state of emergency was declared Sunday for the U.S. state of Washington by governor Christine Gregoire, as additional reports of storm-related casualties surfaced. The state National Guard has been deployed to aid in distributing supplies.

Thousands were still without power in the coastal and Puget Sound regions, though most urban areas were back with power as late as Sunday afternoon, and outages were mostly contained to rural and unincorporated areas. Puget Sound Energy reported that roughly 500,000 energy customers out of the 700,000 who lost power were back in service by Sunday evening. Seattle City Light, the city’s independent municipal utility, reported only 18,000 customers still without power as of Monday morning, down from a peak of 175,000.

Four additional deaths related to the post-storm power outage had been reported as of Monday, bringing the total number of casualties to eight. A man in Gig Harbor was electrocuted by a downed power line while walking his dog. Another man in Spanaway died when an unattended candle caused a house fire.

Two died from carbon monoxide poisoning in separate incidents related to use of combustion devices indoors. Roughly a hundred additional cases of non-fatal carbon monoxide poisoning were reported from people using generators or grills indoors. News radio stations and authorities warned the public to stay away from downed power lines and not to use grills indoors. Dr. Neil Hampson at Virginia Mason’s hyperbaric unit, where a number of victims were being treated, warned it could be “the worse case of carbon monoxide poisioning in the country”.

On Monday, four new carbon-monoxide deaths were reported in a family of five in Burien due to an indoor generator. In Canada, which had some damage from the week’s storms, two southern British Columbia carbon monoxide deaths were also reported. Despite continued warnings, hospitals are still seeing cases of carbon monoxide poisoning, including a family in w:Shoreline, Washington which was taken to the hospital after they reported symptoms due to their indoor grill. Neighbors of the Burien family suggested that noise concerns are leading people to place noisy generators indoors.

The massive power outage left many stores and gas stations unable to operate. Some businesses opened with the help of backup generators, conserving power by foregoing heat and refrigeration, exterior lighting, and half the interior lighting. Most stores had run out of “D” size batteries, the most common size for flashlights, as well as firelogs and other essentials. Gasoline shortages were reported throughout the area, with one man selling excess fuel for as high as $15 per gallon, over 5 times the average retail price.

The Red Cross set up shelters throughout King and other affected counties for those without power or food. Hotels reported no vacancies as whole families took shelter in powered hotels, especially in Seattle. Restaurants also reported brisk business as people sought out a hot cooked meal. Tons of perishable food were expected to have become unsafe after the prolonged outage disabled refrigerators and freezers both in homes and stores.

Many of those without power visited nearby friends and family living where power had been continued or restored, while others traveled out of the area to places that had not been affected. The widespread outage made long-distance traveling treacherous on some major routes, with roadway lighting, cellular towers, and services disabled by the outage.

Most major roadways which were closed during the storm were reopened on Friday. The 520 Floating Bridge over Lake Washington, a major conduit to the technology-rich Eastside, sustained minor damage. Amtrak, which had halted its Cascades service, resumed Saturday evening. Sea-Tac Airport resumed operations with a reduced flight load, after a transient power outage on Friday disabled the airport radar and caused all planes to be grounded until it was repaired.

Sunday, June 17, 2007

The National Transportation Safety Board (NTSB), the agency responsible for investigating transportation accidents in the United States, released updates on three major investigations on June 14.

The NTSB, well known publicly for its involvement in the investigation of aviation incidents which involve harm or loss of human life, is also an agency that oversees the transportation of refined petroleum and gas products, chemicals and minerals.

The agency determined the cause of a natural gas pipeline explosion that killed six. It also detailed the cause of an accidental release of 204,000 gallons of anhydrous ammonia from a pipeline in an environmentally sensitive area, and released preliminary information involving two commercial aircraft coming within 30-50 feet of each other on a runway.

In the gas explosion disaster, the towing vessel Miss Megan, which was of specifications that did not require inspection by the United States Coast Guard, was being operated in the West Cote Blanche Bay oil field in Louisiana by Central Boat Rentals on behalf of Athena Construction on October 12, 2006. The Miss Megan was pushing barge IBR 234, which was tied along the starboard side of barge Athena 106, en route to a pile-driving location. Athena Construction did not require its crews to pin mooring spuds (vertical steel shafts extending through wells in the bottom of the boat and used for mooring) securely in place on its barges and consequently this had not been done. During the journey, the aft spud on the Athena 106 released from its fully raised position. The spud dropped into the water and struck a submerged, high-pressure natural gas pipeline. The resulting gas released ignited and created a fireball that engulfed the towing vessel and both barges. The master of the towing vessel and four barge workers were killed. The Miss Megan deckhand and one barge worker survived. One barge worker is officially listed as missing.

The NTSB blames Athena Construction for the disaster, citing in the final report that Athena Construction’s manual contained no procedures mandating the use of the safety devices on the spud winch except during electrical work. It was found that if the Athena 106 crew had used the steel pins to secure the retracted spuds during their transit, a pin would have prevented the aft spud from accidentally deploying. Furthermore, the spud would have remained locked in its lifted position regardless of whether the winch brake mechanism, the spud’s supporting cable, or a piece of connecting hardware had failed.

The NTSB also found that contributing to the accident was the failure of Central Boat Rentals to require, and the Miss Megan master to ensure, that the barge spuds were securely pinned before getting under way. The Board noted that investigators found no evidence that the Miss Megan master or deckhand checked whether the spuds had been properly secured before the tow began. While Central Boat Rentals had a health and safety manual and trained its crews, the written procedures did not specifically warn masters about the need to secure spuds or other barge equipment before navigating. The NTSB stated that the company’s crew should have been trained to identify potential safety hazards on vessels under their control.

NTSB Chairman Mark Rosenker said of the investigation’s results, “Having more rigorous requirements in place could have prevented this accident from occurring. Not only do these regulations need to be put in place but it is imperative that they are enforced and adhered to.”

The NTSB has made a number of safety recommendations as a result of this accident and the subsequent investigation. Recommendations were made to Athena Construction and Central Boat Rentals to develop procedures and train the employees of its barges to use the securing pins to hold spuds safely in place before transiting from one site to another.

The most major of the other recommendations are:

To the Occupational Safety and Health Administration:

• Direct the Maritime Advisory Committee for Occupational Safety and Health to issue the following documents document to the maritime industry: (1) a fact sheet regarding the accident, and (2) a guidance document regarding the need to secure the gear on barges, including spud pins, before the barges are moved, and detailing any changes to your memorandum of understanding with the Coast Guard.

To the U. S. Coast Guard

• Finalize and implement the new towing vessel inspection regulations and require the establishment of safety management systems appropriate for the characteristics, methods of operation, and nature of service of towing vessels.
• Review and update your memorandum of understanding with the Occupational Safety and Health Administration to specifically address your respective oversight roles on vessels that are not subject to Coast Guard inspection.

The NTSB also released the result of its investigation into an environmental disaster in Kansas on October 27, 2004 in which 204,000 gallons (4,858 barrels) of anhydrous ammonia was spilled from a ruptured pipeline in Kingman into an environmentally sensitive area. Chemicals from the pipeline entered a nearby stream and killed more than 25,000 fish, including some fish from threatened species.

The incident reached the scale that it did due to operator error after the initial rupture. The 8 5/8-inch diameter steel pipeline, which was operated by Enterprise Products Operating L.P., burst at 11:15 a.m. in an agricultural area about 6 miles east of Kingman, Kansas. A drop in pipeline pressure, indicating abnormal conditions or a possible compromise in pipeline integrity, set off alarms displayed on the computerized pipeline monitoring system. Shortly after the first alarm the pipeline controller, in an attempt to remedy the low pressure, increased the flow of anhydrous ammonia into the affected section of pipeline. A total of 33 minutes elapsed between the time when the first alarm indicated a problem with the pipeline and the initiation of a shutdown.

In its initial report to the National Response Center (NRC), the pipeline operator’s accident reporting contractor reported a release of at least 20 gallons of ammonia, telling the NRC that an updated estimate of material released would be reported at a later time. No such report was ever made. Because of the inaccurate report, the arrival of representatives from the Environmental Protection Agency was delayed by a full day, affecting the oversight of the environmental damage mitigation efforts.

The cause of the rupture itself was determined to be a pipe gouge created by heavy equipment damage to the pipeline during construction in 1973 or subsequent excavation activity at an unknown time that initiated metal fatigue cracking and led to the eventual rupture of the pipeline.

“We are very fortunate that such highly toxic chemicals of the size and scope involved in this accident were not released in a populated area,” commented Rosenker. “Had this same quantity of ammonia been released near a town or city, the results could have been catastrophic.”

As a result of this accident, the NTSB made the following safety recommendations:

To the Pipeline and Hazardous Materials Safety Administration:

• Require that a pipeline operator must have a procedure to calculate and provide a reasonable initial estimate of released product in the telephonic report to the National Response Center.
• Require that a pipeline operator must provide an additional telephonic report to the National Response Center if significant new information becomes available during the emergency response.
• Require an operator to revise its pipeline risk assessment plan whenever it has failed to consider one of more risk factors that can affect pipeline integrity.

To Enterprise Products Operating L.P.:

• Provide initial and recurrent training for all controllers that includes simulator or noncomputerized simulations of abnormal operating conditions that indicate pipeline leaks.

“The severity of this release of dangerous chemicals into the community could have been prevented,” said Rosenker. “The safety recommendations that we have made, if acted upon, will reduce the likelihood of this type of accident happening again.”

As well as concluding their investigation of the above accidents, the NTSB also released preliminary information regarding a serious runway incursion at San Francisco International Airport between two commercial aircraft on May 26, 2007.

At about 1:30 p.m. the tower air traffic controller cleared SkyWest Airlines flight 5741, an Embraer 120 arriving from Modesto, California, to land on runway 28R. Forgetting about the arrival airplane, the same controller then cleared Republic Airlines flight 4912, an Embraer 170 departing for Los Angeles, to take off from runway 1L, which intersects runway 28R.

After the SkyWest airliner touched down, the Airport Movement Area Safety System (AMASS) alerted and the air traffic controller transmitted “Hold, Hold, Hold” to the SkyWest flight crew in an attempt to stop the aircraft short of runway 1L. The SkyWest crew applied maximum braking that resulted in the airplane stopping in the middle of runway 1L. As this was occurring, the captain of Republic Airlines flight 4912 took control of the aircraft from the first officer, realized the aircraft was traveling too fast to stop, and initiated an immediate takeoff. According to the crew of SkyWest 5741, the Republic Airlines aircraft overflew theirs by 30 to 50 feet. The Federal Aviation Administration has categorized the incident as an operational error.

The NTSB sent an investigator to San Francisco, who collected radar data, recorded air traffic control communications, and flight crew statements, and interviewed air traffic control personnel prior to the NTSB making the preliminary release.

Thursday, July 3, 2014

Ian Narev, the CEO of the Commonwealth Bank of Australia, this morning “unreservedly” apologised to clients who lost money in a scandal involving the bank’s financial planning services arm.

Last week, a Senate enquiry found financial advisers from the Commonwealth Bank had made high-risk investments of clients’ money without the clients’ permission, resulting in hundreds of millions of dollars lost. The Senate enquiry called for a Royal Commission into the bank, and the Australian Securities and Investments Commission (ASIC).

Mr Narev stated the bank’s performance in providing financial advice was “unacceptable”, and the bank was launching a scheme to compensate clients who lost money due to the planners’ actions.

In a statement Mr Narev said, “Poor advice provided by some of our advisers between 2003 and 2012 caused financial loss and distress and I am truly sorry for that. […] There have been changes in management, structure and culture. We have also invested in new systems, implemented new processes, enhanced adviser supervision and improved training.”

An investigation by Fairfax Media instigated the Senate inquiry into the Commonwealth Bank’s financial planning division and ASIC.

Whistleblower Jeff Morris, who reported the misconduct of the bank to ASIC six years ago, said in an article for The Sydney Morning Herald that neither the bank nor ASIC should be in control of the compensation program.

Thursday, October 6, 2005

A member of the French National Assembly, René Dosière, denounces the “opacity” in the budget of the Élysée Palace, the office of the President of the French Republic.

According to him, the president’s real budget is approximately three times the budget given for his services in the yearly national budget voted by the French Parliament, because many employees and services are provided by other ministries and public services free of charge to the presidency, and thus are counted in other budgets. As an example, the French Ministry of Defense provides republican guards and other soldiers, as well as aerial transportation; the Ministry of Foreign Affairs funds official foreign trips; and repairs, furnitures etc. to presidential offices are funded by the Ministry of Culture. Mr Dosière reports that in 2003, the total spending was 82.6 million Euros, while the official budget of the presidency was 30.5 million.

Mr Dosière started inquiring about presidential expenses about four years ago, and since then has been a critic of the opacity of accounting at the presidency. In order to obtain the necessary information, he has had to ask numerous questions to the executive and administrations.

In addition, he points out that the official budget of the presidency has boomed under Jacques Chirac’s term: between 1995 and 2005, it climbed from 5,21 millions to 26,14 millions. In 1995, the president also had at his disposal some “secret funds”, the total amount of which was voted by parliament, but which could be spent at his discretion. “Secret funds” were originally meant to fund specific missions that could not be funded within the exacting rules of public accounting, such as secret operations abroad, but they gradually also came to serve to pay various gratifications to government officials. Since 2002, secret funds have been cut and are reserved for paying for secret operations, while services that used them for normal operations were given special compensation. In 2005, the special compensation for the presidency was 5.5 million Euros.

In 2001, the French Parliament voted a law known as the LOLF (Loi d’orientation relative aux lois de finances) reforming the budget system, with a timetable for gradual implementation. This law mandates that any public spending should be traced to an identifiable “mission” of government.

Monday, September 24, 2007

Andrew McAvoy is running for the Green Party of Ontario in the Ontario provincial election, in the Windsor-Tecumseh riding. Wikinews’ Nick Moreau interviewed him regarding his values, his experience, and his campaign.

Stay tuned for further interviews; every candidate from every party is eligible, and will be contacted. Expect interviews from Liberals, Progressive Conservatives, New Democratic Party members, Ontario Greens, as well as members from the Family Coalition, Freedom, Communist, Libertarian, and Confederation of Regions parties, as well as independents.

Saturday, July 8, 2006

The Russian Beriev 200 airplane leased to the Portuguese Government suffered an accident last Thursday (July 6) afternoon, after one of its engines was damaged.

The accident occurred after a refueling operation at the dam of Aguieira, near Santa Comba Dão. As the aerial firefighting aircraft took off at the end of the refueling maneuver in the water – designated as ‘scooping’ – its “left wing hit the top of the trees and the aircraft suffered some damage” to its fuselage, said Colonel Anacleto dos Santos, director of the Cabinet of Prevention and Investigation of Accidents with Aircraft (GPIAA), to the Portuguese newspaper Correio da Manhã.

While hitting the top of the trees, leaves and some wood entered the left engine, which didn’t blow up, but that had to be turned off and the pilot was forced to release fuel for safety reasons. The release of the fuel started small wildfires across the area, reaching some houses, which were quickly extinguished by firefighters and helitack units of the GNR‘s Intervention, Protection and Rescue Group.

The airplane was able to do an emergency landing at the Monte Real Air Base, where it’s currently operating from, thanks to the flight experience of one of the Russian pilots. When contacted by the Lusa news agency, National Service of Firefighters and Civil Protection, vice-president Lieutenant-Colonel Joaquim Leitão explained that the repairs will be made by the aircraft company and that all the parts necessary to repair the damages will have to come from Russia, by which the solution for the problem will take “some days”.

Lieutenant-Colonel Leitão added that an investigation is in progress to analyse the circumstances under which the accident occurred. And when he was asked if the accident was caused by the limitations of the dam, given the dimensions of the aircraft, he said that the reconnaissance of the area had been performed before the scooping exercises began, and an operation officially kicks off when all the conditions are met.

The final report of the GPIAA will only be concluded in a few weeks but GPIAA director, Colonel Anacleto dos Santos, excluded two of the eventual causes of any aerial accident. “The atmospheric conditions were not adverse and there are no indications of mechanical failure. Everything points to human error.”

On board of the aircraft followed two Russian pilots – one of them still receiving formation – and an Portuguese pilot that was observing the operations.

Two years ago, the Italian authorities tested the Beriev in the same mission type. Having the Portuguese Government sent observers to evaluate the performance of the aircraft. However, some limitations were found in the performing of the Russian aircraft in Italy’s wildfire scenarios. Having the Italian Civil Protection reached the conclusion that the Beriev 200 is not prepared to operate in mountainous terrain.

Sunday, May 29, 2005

Brazil –Denunciations of political corruption threaten the Brazilian government. The most recent case involves a deputy of the political party PTB (who supports the government of the Brazilian President Luiz Inácio Lula da Silva) in a scandal of the services of post office.

Lula’s government representatives said that they will investigate all the denunciations and affirmed that the government is a victim of political enemies.

Monday, September 4, 2006

Saturday, September 2nd, Wellington held a computer recycling day for free hosted by computer maker, Dell. Now Auckland is looking to host one of their own.

During the recycling day, sponsored by Environment Ministry and Computer Access New Zealand Trust, Dell New Zealand took in more than 30 tonnes of obsolete equipment by 1,200 people at Wellington’s Westpac Stadium. Instead of the equipment going to a landfill where it is unable to decompose and will leak chemicals into the ground, 97% of all equipment collected will be recycled.

Susan McGregor, an Auckland City Council spokesperson, said: “There is a regional forum looking into waste disposal; but to date there is only a scheme for hazardous material to be collected separately by the council. It [the council] would welcome computer companies taking some responsibility for disposing of old computer ware.”

Dell has indicated it will hold another PC clean up next year.

According to Dell, out of the 6.3 million New Zealand computers, 250,000 of them are old and obsolete, mainly because most computer owners, according to a survey, will upgrade their computers every two to five years.

Sydney, Australia had recently hosted one of their own computer recycling days; however Wellington’s event was four times more successful.

Saturday, April 28, 2007

Randall L. Tobias, the United States Director of Foreign Assistance and USAID Administrator, has resigned after he admitted to ABC News to being a customer of Pamela Martin and Associates, a call girl company.

A woman by the name of Jeane Palfrey, who worked for Pamela Martin recently revealed to the media a list of people who are allegedly customers of the call girl company. One of the names on the list is Tobias’, according to ABC News.

“[I called the agency] to have gals come over to the condo to give me a massage. [There was] no sex,” said Tobias.

Despite the claim by ABC, the U.S. State Department says that he resigned due to “personal reasons.”